Reporting malicious users is a way to keep yourself and the community safe. Here’s what you can report on the Noones marketplace.
Report an offer — If you come across an offer that’s suspicious or in clear violation of our Terms of Service, let us know.
Report a problem — Both sellers and buyers can report a problem with a trade, regardless of whether the trade is successful or not. Visit this page to see how to report an issue with your trade.
Report a Bad Behaviour — If you’re selling cryptocurrency and think that the buyer has sold you an invalid gift card, report it right away.
Report a chargeback — While selling cryptocurrency some payment methods have an option to make a chargeback. This means that after you’ve received payment for your crypto your trade partner can request their funds back, if the third-party payment service allows it. Visit this page for more information on reporting a chargeback.
Note: If you want to report an issue but your trade hasn’t been cancelled yet, it is better to start a dispute.
All these reports will be reviewed by specialists and you’ll receive an update via email. Make sure that you’ve explained the problem in detail and submitted enough evidence.
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Reporting a Scam
If you’re selling cryptocurrency and think that the buyer has sold you an invalid gift card, here’s what you can do. Note: If the trade hasn’t been cancelled yet, start a dispute right away. You can report a problem only after the buyer has marked ...
Reporting a Problem in a Trade
If you were buying cryptocurrency on Noones and you think you were scammed by your trade partner, here’s what you can do. Note: If your trade hasn’t been cancelled yet, start a dispute right away. You can report a problem only after the buyer has ...
Reporting an Offer
If you come across an offer that is suspicious or in clear violation of our Terms of Service, report it immediately. 1. On the offer page, click Report a problem. The Report a problem dialogue box appears. 2. Choose a report type, write a detailed ...
Reporting a Chargeback
A chargeback is when a payment you received has been retracted. This guide explains how to report a chargeback if it happens to you. Some payment methods have an option of a chargeback. This means that after you’ve received a payment for your crypto ...
Submitting a Bug Report
Please contact us with a detailed explanation of the technical issue or bug on the website that you found. Please attach the screenshots and explain on which step it occurs. Our support team will help you!