If you were buying cryptocurrency and think you were scammed by your trade partner, here's what you can do.

Note:

• If your trade hasn't been cancelled yet, start a dispute right away.
• You can report a problem only after the buyer has marked the trade as "Paid."

1. At the bottom of the trade page, click Report Bad Behaviour.
2. The Report Bad Behaviour! dialogue box will appear. Choose a report reason and click Acknowledge and Report.

NB: Choose "Other" if you don't see a relevant report reason, and write a detailed description in the "I would like to add" field, then click Acknowledge and Report.

Report reasons for a buyer of cryptocurrency:

• Price negotiation — Trade partner asks for a different price.
• Trade Diversion — Trade partner requests a new trade with a different offer.
• Asks for contacts — Trade partner asks for your phone number or other contacts.
• Impersonating moderator — Someone is pretending to be a moderator. Remember that moderators have a light green background behind their text!
• Hacking/Phishing — Trade partner sends a hacking link.
• Asking to release without payment — Trade partner tells you to release the trade with no payment.
• UTD — Accidental release, paid more than the trade amount, or scammed into cancelling.
• Outside escrow — Your trade partner hints at completing the deal outside of escrow.
• Other — None of the above match your problem.

Report reasons for a seller of cryptocurrency:

• Price negotiation — Trade partner asks for a different price.
• Trade Diversion — Trade partner requests a new trade with a different offer.
• Asks for contacts — Trade partner asks for your phone number or other contacts.
• Impersonating moderator — Someone is pretending to be a moderator. Remember that moderators have a light green background behind their text!
• Hacking/Phishing — Trade partner sends a hacking link.
• Asking to release without payment — Trade partner tells you to release the trade with no payment.
• UTD — Accidental release, paid more than the trade amount, or scammed into cancelling.
• Chargeback — You had a chargeback on this trade and uploaded evidence photos.
• Outside escrow — Your trade partner hints at completing the deal outside of escrow.
• Coinlocker — Your trade partner is unresponsive and is just holding your cryptocurrency in escrow.
• Other — None of the above match your problem.

Here are some safety tips to help you protect your funds.