Reporting a Scam

Reporting a Scam

If you’re selling cryptocurrency and think that the buyer has sold you an invalid gift card, here’s what you can do.

Note:

  • If the trade hasn’t been cancelled yet, start a dispute right away.
  • You can report a problem only after the buyer has marked the trade as “Paid”.

1. On the bottom of the trade page, click Report Bad Behaviour.

2. The Report Bad Behaviour!  dialogue box will appear. Then choose a report reason and click Acknowledge and Report.

NB: Choose "Other" if you don't see a relevant report reason and write a detailed description in the I would like to add field and click Acknowledge and Report

Here are some safety tips to help you protect your funds. 

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