Account Security
Password Reset
I want to change my password I forgot my password I want to change my password: If you know your current password and can access your account, you can reset your password right from your account security settings. To change your password while logged ...
I Received a Suspicious Email or Link — Is it from Noones?
If you received a suspicious link or message from any entity claiming to be associated with us, report it ASAP to our support team. You may be a target of phishing, a cybercrime where someone poses as a legitimate company or government entity to ...
What Should I Do if Someone Logged Into My Account?
If you think someone has gained access to your account or suspect that login details have been compromised, here’s what you can do: Someone logged into your account but you can still access it Someone logged into your account and you can't access it ...
Setting-up Security Questions
Security questions help protect your account and restore access in case you lose it. Follow these steps to configure your questions. Log in to your Noones account Hover over your username on the top right corner of the page and click Settings from ...
How to Stay Safe in Noones
Your safety is a big priority for us, so we’ve put up this list of tips and tricks to help you keep your account safe. Protect yourself in the trade Stay on the trade chat Although there are times when you might need to exit the chat to finish, try ...
How to reset 2FA
Setting up 2FA on your account significantly improves your wallet security, but sometimes you may lose access to your 2FA due to: Your phone is lost or damaged The authentication app is deleted You switched to a new device and the app with all the ...
Troubleshooting 2FA
Have problems with your two-factor authentication (2FA)? Here's how to troubleshoot 2FA via Google Authenticator (GA), Authy, or Email. Google Authenticator (GA) and Authy If your GA/Authy codes don’t work, it might be because the time on your Google ...
How to Enable 2FA with Email
To set up 2FA with email, follow the steps below: Login to your Noones account Hover over your username on the top right corner of the page and click on the Settings button On the settings menu, click on Security On the Security page, under ...
How to Enable 2FA with Authy
Enabling Two-Factor Authentication (2FA) can greatly enhance your account security. We recommend using Authy as it's more secure. To set up 2FA with Authy follow the steps below: Download the Authy app Login to your Noones account on a different ...
How to Enable 2FA with Google Authenticator (GA)
Google Authenticator is an application that implements two-step verification services for our users as an added layer of security. It uses a time-based one-time password algorithm and HMAC-based one-time password algorithm for authenticating users of ...
Keep your Noones account secure with 2FA
Two Factor Authentication (2FA) is an additional layer of security where the user must verify that they own the account with a code. 2FA is often used to protect the user’s credentials, information, and any resources within the system. Only the user ...