General Questions and Guides
Is My Wallet Secure?
Your funds are perfectly safe with us. We provide you with all means to protect your funds. However, the overall security of your wallet depends on the decisions you make. Not only are our servers highly secure, meeting the most stringent of ...
Minimum Limit for Cryptocurrency Transactions
Currently, the smallest amount of cryptocurrency you can send in a transaction is $5 equivalent. The smallest amount of cryptocurrency you can send to another user is $1 equivalent. One of the reasons behind these limits is to prevent spamming ...
I Sent Funds to the Wrong Address. How Do I Get Them Back?
Cryptocurrency transactions are irreversible. The only way to get your funds back is to contact the receiver and request to send them back. If you don’t know to whom the wallet address belongs to, there is no other way for us to retrieve the funds. ...
Amount Sent is Different from the Received One?
The amount sent and the amount received on cryptocurrency transactions may differ due to transaction fees and currency rate differences. In the following guide below, let’s say you need to send 0.05 BTC to another wallet. Sending Cryptocurrency ...
Can I Withdraw Cryptocurrency to My External Wallet?
Bitcoin (BTC): You can easily send your Bitcoin to an external wallet as we support major Bitcoin wallet types. We allow withdrawals to P2PKH, P2SH, and Bech32 addresses. Here are the Bitcoin address formats currently in use: P2PKH addresses starting ...
Supported tokens and networks
Our priority is to deliver a secure and user-friendly cryptocurrency wallet experience. Understanding which tokens and networks are supported by our platform is crucial for the safety of your funds and the reliability of our services. This article ...
How to Check your Cryptocurrency transaction status
Sending Cryptocurrency from one our user's wallet to another is instant. However, for external wallet transfers, you may need to monitor the process. Here’s how to check the Cryptocurrency transaction status: 1. Locate the Transaction Hash: You can ...
Sending or Withdrawing Cryptocurrency
When you sign up, you receive a free wallet that allows you to send various cryptocurrencies to both internal and external wallets. To send cryptocurrency from your wallet: Log in to your account and head to the Wallet page. Find your desired ...
Receiving or Depositing Cryptocurrency
When you sign up, you get a free wallet and an address specific to the cryptocurrency and network you wish to use, such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), TON (TON), Solana (SOL) and Monero (XMR). This address is a ...
What is a Wallet?
The Wallet is a digital wallet given upon sign-up and allows you to securely send and receive your hard-earned cryptocurrency. Your wallet lets you see your transactions, similar to your online banking account. All wallets come with a wallet address. ...
Recharge your Mobile or buy a Data Plan with Tether USDT
You can Top Up your Mobile directly from your Wallet in few easy steps. 1. Open the website menu (or hover over "Wallet" if you are on a desktop). Click on Mobile Top Up. 2. Enter the mobile phone number to top up. 3. Confirm that the operator name ...
Buy Crypto With Top Payment methods
Direct Buy: The fast and simple way to buy crypto with your local currency. This feature is your direct on-ramp from traditional money to the crypto world, all built right into your wallet. Here's the magic crypto on-ramp brings: Fast Deposits: Ditch ...