Your funds are perfectly safe with us. We provide you with all means to protect your funds. However, the overall security of your wallet depends on the decisions you make.
Not only are our servers highly secure, meeting the most stringent of compliance requirements, but as an additional layer of security, two-factor authentication (2FA) should be enabled whenever you log into your account and when you send out cryptocurrency—We support Google Authenticator, Authy, and Email based two-factor authentication. Although we offer all the mentioned security measures, it is up to you to set up a strong password, safely store it, and choose to activate two-factor security for your account and transactions.
Speaking of security, beware of any phishing sites. Always ensure that you are on our website before you enter any account details or other sensitive information. Never share your account details with anybody. Our support will NEVER ask for your account password or one-time password. Note that we don't have Skype or phone support. It is impossible for us to take all the phishing websites down, so you, as a user, should be vigilant and learn how to protect yourself from the scammers out there.
Read more on how to protect your wallet in our security guide.