If you’re not receiving our emails, here’s what you can do to fix this:

• Ensure you have logged in to the correct email address which you used to register
• Check your spam folder. Sometimes our emails could be sitting there
• Whitelist our email addresses. Meaning, add our email addresses to your trusted list of senders. (The process may vary from one email service provider to another)
• Ensure that your email client or service provider is working normally
• Select a popular email domain if possible

Check out our security guide for more information on how to protect your account. If you received a suspicious email from our company, read this article to find a solution.