I Sent Cryptocurrency from My NoOnes wallet but it doesn't appear on the Recipient's Balance

I Sent Cryptocurrency from My NoOnes wallet but it doesn't appear on the Recipient's Balance

The Cryptocurrency you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. Here are some steps for you to figure out what could have happened:

  1. Make sure you have sent the Cryptocurrency to the correct wallet address. You can check this by going over your transaction history
    • If the recipient’s wallet address is correct, go to Step 2.
    • If you have used an incorrect address, the only way to get the crypto back is by asking the recipient to send it back to you. Visit this page for more information about it.
  1. 2. Go to the Relevant Blockchain Explorer to Check the Transaction Status. You can find instructions on how to do this in our How to Check your Cryptocurrency Transaction Status article.

    Bitcoin (BTC)
    • If you see less than 6 confirmations, give the transaction some more time to be processed.
    • If you see 6 or more confirmations, contact the recipient’s wallet service provider to investigate this situation further.
    Ethereum (ETH)
    • If you see less than 18 confirmations, give the transaction some more time to be processed.
    • If you see 18 or more confirmations, contact the recipient’s wallet service provider to investigate this situation further.
    Tether (USDT) on Ethereum (ERC-20)
    • If you see less than 18 confirmations, give the transaction some more time to be processed.
    • If you see 18 or more confirmations, contact the recipient’s wallet service provider to investigate this situation further.
    Tether (USDT) on Tron (TRC-20)
    • If you see less than 23 confirmations, give the transaction some more time to be processed.
    • If you see 23 or more confirmations, contact the recipient’s wallet service provider to investigate this situation further.
    USD Coin (USDC) on Ethereum (ERC-20)
    • If you see less than 18 confirmations, give the transaction some more time to be processed.
    • If you see 18 or more confirmations, contact the recipient’s wallet service provider to investigate this situation further.
    • Related Articles

    • Cryptocurrency was sent to my NoOnes Wallet but I don't see it on my balance

      If the Cryptocurrency sent to your NoOnes wallet isn’t showing up on your balance, it doesn’t mean that your funds are lost. Here's what you can do: 1. Make sure that the funds were sent to the correct wallet address. If they were sent from an online ...
    • Can I Withdraw Cryptocurrency from NoOnes Wallet to My External Wallet?

      Bitcoin (BTC): You can easily send your Bitcoin from your NoOnes Wallet to an external wallet as we support major Bitcoin wallet types. NoOnes Wallet allows withdrawals to P2PKH, P2SH, and Bech32 addresses. Here are the Bitcoin address formats ...
    • I Sent Funds to the Wrong Address. How Do I Get Them Back?

      Cryptocurrency transactions are irreversible. The only way to get your funds back is to contact the receiver and request to send them back. If you don’t know to whom the wallet address belongs to, there is no other way for us to retrieve the funds. ...
    • How to Check your Cryptocurrency transaction status

      Sending Cryptocurrency from one NoOnes wallet to another NoOnes wallet is instant. However, for external wallet transfers, you may need to monitor the process. Here’s how to check the Cryptocurrency transaction status: 1. Locate the Transaction Hash: ...
    • Receiving or Depositing Cryptocurrency on NoOnes

      When you sign up for a NoOnes account, you get a free wallet and an address specific to the cryptocurrency and network you wish to use, such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), TON (TON), Solana (SOL) and Monero (XMR). ...