Address Verification Requirements

Address Verification Requirements

Address verification is an important step toward validating your profile. Listed are the following documents you need:

  • To be an official PDF or scanned document showing your full name and home address. This can be a utility bill, phone bill, or a bank or credit card statement.
  • Addressed to you and match the address you entered.
  • We support most of the languages, including Korean, Japanese, and Chinese. Cyrillic and Semitic languages are covered as well.
    • The following languages are not supported for the PoA documents:
      • Amharic
      • Arabic
      • Bengali
      • Burmese
      • Dari
      • Dhivehi
      • Farsi
      • Hindi
      • Khmer (Cambodian)
      • Kinyarwanda
      • Lao
      • Mongolian
      • Nepali
      • Sinhalese
      • Urdu
    • If your document is written in one of those languages, please provide a notarized translation into one of the supported languages.

We do not accept the following:

  • Documents older than 3 months
  • Black and white documents
  • Cropped documents 
  • Screenshots of a document
  • P.O. box addresses except for the countries in this list:
    • Anguilla
    • Bahamas
    • Bahrain
    • Botswana
    • British Virgin Islands
    • Burkina Faso
    • Eswatini
    • Ghana
    • Gibraltar
    • Guernsey
    • Jersey
    • Jordan
    • Kenya
    • Kuwait
    • Lesotho
    • Namibia
    • Oman
    • Qatar
    • Saudi Arabia
    • Seychelles
    • South Africa
    • Swaziland
    • Tanzania
    • United Arab Emirates
    • Vatican

Here are the samples of great proofs of address. They are clear, legible, well-lit, and have all the information we required:

See our address verification guide for more details.

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